Organizational Culture: Values, Mission, Vision and Objectives

1.1. Our Sustainable Values

  • We believe in PEOPLE: In their essence, honesty, integrity, diversity, commitment and vocation for service.. We value the feeling and knowledge they contribute as individuals in order to become solid, integrated teams..

  • We believe in TEAMS: We foster teams aligned with clear objectives that convey joy, well-being and happiness to clients, colleagues and their personal and professional surroundings.

  • We believe in the CLIENT: The client is the center of our organization.. The entire team maintains an integrated vision of Service and Sales.. We identify our guests, collaborators, suppliers and owners as clients.

  • We believe in CHANGE and EVOLUTION: We embrace innovation and continuous enrichment.. Under the identity of Inhala Hotel Garden, we place sustainability and ecological awareness at the heart of our activity, with a firm commitment to preaching and practicing environmental preservation for future generations.

  • We believe in the SMILE: It is the backbone for conveying the positive energy and warmth that define our hospitality.

  • We believe in the PROPERTY and the SURROUNDINGS: We drive continuous improvement through maintenance plans and technical audits aimed at achieving maximum energy efficiency and sustainability. In doing so, we seek to minimize the environmental impact of our activity, caring for our immediate surroundings and actively boosting the development of local business.


1.2 Our Purpose

At Inhala Hotel Garden, we exist to demonstrate that excellence in hospitality and commitment to the planet are not only compatible, but inseparable. Our purpose is to promote responsible and regenerative urban tourism that generates a triple positive impact:

  • With the Environment: We act as a true green lung in the heart of Madrid, reducing the environmental impact of our activity through energy efficiency, waste minimization and the preservation of our natural surroundings.

  • With People: We promote the comprehensive well-being of our collaborators and guests, cultivating a human, diverse and motivating workplace where personal development and the warmth of service are the daily driving force.

  • With the Economic and Local Environment: We contribute to local economic development through long-term relationships with clients, suppliers and collaborators, generating shared value and sustainable profitability.

We inhale commitment and exhale well-being, transforming each guest's stay and each collaborator's working day into a firm step toward a greener and more conscious future.


1.3. Mission

To apply the utmost rigor and ecological excellence in our professional actions in order to achieve optimal levels of service, reputation and sales, achieving high profitability through the human, ethical and firmly sustainable development of our teams.

1.4. Vision

To be the leading eco-urban hotel in the sector, standing out for our professional rigor, the well-being we convey and a magnificent relationship between services of high perceived quality and the price charged, consolidating the client as the core of the organization.

1.5. General Objective

To manage the establishment with professional rigor, humility and enthusiasm, always consolidating relationships based on mutual benefit (win-win) with each of our stakeholders (owners, managers, collaborators, agencies and suppliers) in order to far exceed their expectations.